Already bought a tour? Activate it here
If you bought your tour on our website, from an agent or from a partner, you unlock it with the PIN code from your email. It takes two minutes.
You do not need a PIN code
If you bought the tour inside the LooksArt app, through the App Store or Google Play, it is already linked to your account. Open the app and start — there is nothing to activate.
You unlock it with a PIN code
Bought on our website, from an agent or from a partner? Right after the payment we email you a PIN code and a QR code. The steps below are for you.
Install the app first. The QR code from the email opens the app, not a web page: if the app is not on your phone yet, tapping or scanning the code does nothing at all.
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01
Install the LooksArt app
Free for iOS and Android. Do this before you open the email.
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02
Sign in to your account
Open the app and sign in — or create an account if you do not have one yet. Without it there is nothing to link the tour to.
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03
Open the email with your PIN code
It arrives right after the payment and holds both the PIN code and the QR code. Check the spam folder if you cannot see it.
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04
Scan the QR code or open the link under it
On a computer — point your phone camera at the code. On a phone — open the activation link: it sits in the email right under the code.
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05
The app opens on the PIN code screen
You do not have to look for anything in the menu: the code takes you straight there.
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06
Enter the PIN code
Type the code from the email and confirm. The tour appears in the app, stays yours for good and works offline — you need no internet on the route.
Keep the email: the same code works if you reinstall the app.
Reading this on a computer?
Point your phone camera at this code — it opens the LooksArt app on the PIN code screen. The app has to be installed first.
Not working?
Write to us — we will check the payment and send the code again. Support answers within one business day.